Airplane Model
Shoppe
Pre Order Info.
Thank you for visiting our store, as you browse through our products you might find that some models are categorized as "Pre Order" items.
Many die-cast airplane model manufacturers offer the option to "purchase" their models while they are still being produced. They do this in order to tweak production to better match demand, as a competition strategy, etc.
It is important to be aware that models available for pre order can be on any stage of the production process from concept to distribution, and as such wait times can vary vastly for these items.
Wait times for pre orders can consist of only a few weeks for models that are already on their way to retailers, but the wait can be much longer for models that are on earlier stages of the production process.
While the majority of pre ordered models are delivered to customers between a few weeks to a few months after payment has been collected by retailers, It is not uncommon for customers to have to wait more than a year - after payment has been collected by retailers - for some pre ordered models to be delivered.
Many collectors are familiar with the aforementioned practice, and accept it. However, and understandably so, having to wait more than year after having paid for a product to receive it can be frustrating for some.
As a way to mitigate any issues that can arise due to excessive wait times for pre orders please consider the following:
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Note the estimated time of arrival (ETA) listed for each pre order product. While those times are only estimates, they can give an idea of how long the wait will be. Please feel free to contact us to get updates on ETAs.
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You can cancel any order for a 100% full refund at any time before the order is dispatched. So you can pre order with peace of mind, if you change your mind before the model gets here, or get tired of waiting, etc, you can always get your money back from us. Please note that once an order is dispatched it becomes subject to our return policy.
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Consider waiting until the model is in stock and ready to be shipped before purchasing it. But keep in mind that popular models can sell out during the pre order phase. Also note that if we do not receive any pre orders for a given model we might not stock it at all.
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Avoid pre ordering items for time sensitive occasions. For example, a model listed for pre order in late November is not likely to arrive in time for Christmas. Remember, you can always request an ETA update from us.
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As a result of the distribution network structure, and geographical considerations, it is normal for some retailers to start showing pre order models in stock sooner than other retailers. However, we encourage you to contact us if you see an item still listed for pre order on our store after 3-4 weeks since other retailers have started showing the same item in stock.
We hope you found the above information helpful.
Thank you for your business and understanding. Don't hesitate to contact us if you have any more questions regarding items listed for pre order.
Regards,